The headquarters of the International Union of Railways (UIC) in Paris recently hosted a pivotal gathering of members from the Commuter and Regional Train Sector, featuring representatives from railways in Catalunya, Spain, Denmark, Germany, Japan and Italy. The meeting, presided over by Chair Federica Follesa, showcased the industry’s dedication to progress and collaboration.
Ms Follesa began the meeting by highlighting the resounding success of the last Commuter and Regional Train Services (CRTS) training session held in Athens in 2023. The positive feedback underscored the industry’s commitment to excellence and continuous improvement in service delivery.
The key outcomes of the meeting included the establishment of the agenda for 2024, with a keen focus on critical topics shaping the future of Commuter and Regional Train Services. Discussions also confirmed the dates for the highly anticipated VII Training Session on Commuter and Regional Train Services.
The VII Training Session is scheduled to take place from 29 to 31 October 2024 and will be hosted by DSB in Copenhagen, Denmark. Entitled: “An inspiring worldwide travel to the future of commuter and regional train services”, the training session will centre on the use of new technologies to enhance the customer experience within commuter and regional rail services:
“This training session promises to be an enlightening journey into the future of commuter and regional train services. We will explore innovative technologies to elevate the customer experience, ensuring that our industry remains at the forefront of global advancements.”
The training session is tailored for:
- Managers in decision-making positions in the transport sector, particularly within railways;
- Ministries, local or regional authorities, advisory bodies, or agencies;
- Universities or associations.
CRTS training sessions also serve as invaluable opportunities for young employees in railway companies, providing them with a global vision of the sector and fostering international networks.
More details about the UIC Commuter and Regional Train Services sector can be found here.